SurveyToGo security overview

Your data is safe with us.

Our state-of-the-art servers are protected by biometric locks and round-the-clock interior and exterior surveillance monitoring. Data center access is limited to only authorized personnel. 24/7/365 onsite staff provides additional protection against unauthorized entry and security breaches.

Our infrastructure is secure.

Our software and infrastructure is updated regularly with the latest security patches. The traffic on our network flows behind an enterprise-class firewall to keep it guarded from people with malicious intent.

You’ll always have access to your data.

Our servers hold your data for you and allow you - and only you - access to your data at any time. In addition you can always opt to delete the data from our servers with a click of a button and thus leave no trace of your company data on our servers.
You can also very easily run a batch process that exports the data from our servers to your server and then deletes it - by utilizing our Command Line Export utility and its settings.
You can find more about the export utility here (look at the last section - for advanced customers).

Your billing information is safe and secure.

Your billing information is always protected. All credit card transactions are processed using secure encryption—the same level of encryption used by reputable e-commerce companies and online banks. Credit card data is stored on a PCI-Compliant network.

Any further questions?

If you have additional security questions you can submit a support request , and we’ll get back to you as quickly as we can. We may not be able to provide specific details since they might compromise our security set-up, but we'll answer what we can.

Read our whitepaper.

Need to know more? download our official SurveyToGo Security Overviewtext to get a drill down: