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Help & Support
Can’t find what you’re looking for?
If you still can’t find the answer try visiting our online
manuals site
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You can also
submit a support request
via email. We’ll get back to you within a few hours.
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Need help with SurveyToGo? We’re here to help.
Here's our support-staff work schedule:
Europe (GMT+2)
USA (EST)
CHINA (HK)
9:30 - 17:00
2:30am - 12:00pm
3:30pm - 11:30pm
Sunday-Thursday
Sunday-Thursday
Sunday-Thursday
Email based support
support@dooblo.net
Email based support
support@dooblo.net
Email based support
support@dooblo.net
Need help with designing a survey? Head on to the
SurveyToGo Studio Manual
Struggling with survey logic? Go to the
Survey Logic Manual
Common SurveyToGo Questions
Does Dooblo
offer survey scripting services?
Why aren't my
surveys synchronizing to the PDA?
How do I install SurveyToGo to a
Windows Mobile PDA?
Which PDA devices do you recommend for
mobile surveys?
Is our data secured when using SurveyToGo?
Do I need to configure anything for the PDA
GPS location to be captured?
Do we need to purchase & install any server components?
Do you support exporting interviews to
SPSS, MS Excel, MS Word, MS Access or XML?
Can SurveyToGo be tried out for free?
Are interviews purchased for all surveys or a specific survey?
Additional Resources
Submit a support request
Watch our online demos
Try our online manual
Visit our customer forums
Read customer case studies
Visit our downloads page
Read our blog
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